Our terms of service
Read our terms below to learn more about your rights and responsibilities as a Great Exchange customer.
Updated October 15, 2023
Private Policy At Great Exchange, your privacy is highly valued and we take several precautions to protect your personal information. “Personal information” refers to any information from which your identity could reasonably be ascertained. Great exchange will only collect and use your personal information in accordance with this Privacy Policy and the terms of your agreements with Great Exchange. This Privacy Policy explains:
We obtain personal information in various ways, including but not limited to: when you trade with Great Exchange through our website; through your relationship with us, for example information provided by you when using our products or services, when taking part in customer surveys, competitions and promotions; from an analysis of the way you use and manage your account with us, from the transactions you make and from the payments which are made to your bank and when you contact Great Exchange through various methods such as application forms, email, letters and telephone calls. If you contact us or we contact you using telephone, we may monitor or record the phone call for quality assurance, training and security purposes; when we obtain any data and information from third parties; from such other sources in respect of which you have given your consent to disclose information relating to you and/or where not otherwise restricted.
Disclosure of personal information Security of your personal information Global company Additional matters relating to personal information The Type Of Personal Information We Collect In order to enable us to deal with your inquiries, open and operate an effective trades/exchange or to generally provide you with our products and services and comply with laws and regulations, we may need to and/or may be required to collect, record, hold, use, disclose and store (i.e. “process”) personal information and financial information about you, including but not limited to: personal information to establish your identity and background; personal information that you provide when you apply for any of our products and services.
Cookies help us give you the best experience of using our site. In this policy we use the term “cookies” to refer to cookies and other similar technologies. Cookies are small data files that we or companies we work with may place on your computer or other device when you visit our website. They allow us to remember your actions or preferences over time.
track site usage and browsing behaviour; allow you to log-in to your account and navigate through the website; monitor the effectiveness of our promotions and advertising; and mitigate risk, enhance security and help prevent fraud. We use both session and persistent cookies. Session cookies are deleted when you close down your browser, while persistent cookies remain on your device until they expire or you delete them. Persistent cookies allow us to remember things about you when you visit our website again. To help us monitor the effectiveness of our promotions and advertising, we may provide site usage data obtained through the use of cookies to select third-party service providers. Any data provided by us to these third parties will be non-personally identifiable. By signing-up for an account with Great Exchange, or continuing to use our website, you agree to our use of cookies as set out in this policy. You may decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of Great Exchange’s services. For information on how to delete or reject cookies, you can consult the “help” function within your browser, or visit www.allaboutcookies.org, where you will also find more information about cookies generally.
As a part of providing you with our products and services, and for the management and operations of these products and services, and to comply with legal and regulatory requirements, we may be required or need to disclose information about you and your account with us to the following third parties: companies and organisations that act as our agents, affiliates and/or professional advisers; companies and organisations that assist us in processing or otherwise fulfilling transactions that you have requested; law enforcement, regulatory and governmental agencies; your advisers (including but not limited to accountants, auditors, lawyers, financial advisers or other professional advisers) where authorised by you; any other person notified by you as authorised to give instructions or to use the accounts, facilities, products or services on your behalf. The aforementioned third parties may in some instances be located outside of your country.